- What sizes do your business attire and dresses come in?
We offer sizes XS to XL (US standard), with detailed size charts on each product page (including bust, waist, and hip measurements). For fit questions, email [email protected].
- How do I track my order?
After shipment, a tracking number and carrier link will be sent to your email. Use it to check status—contact us if tracking is missing after 3 business days.
- Can I cancel or change my order?
Orders can be canceled/changed within 24 hours of placement. Email [email protected] with your order number; we can’t adjust shipped orders.
- What payment methods are accepted?
We support Visa, Mastercard, PayPal, and Apple Pay. All payments are encrypted for security.
- Do you ship internationally?
Yes, we ship to over 120 countries. Check our website for excluded regions—orders to these are canceled and refunded.
- How long does delivery take?
Standard shipping: 7–14 business days; Express: 3–5 days. Times exclude customs delays.
- Who pays customs fees?
You’re responsible for all customs fees, duties, or taxes. Contact your local customs office for estimates.
- Can I return an item?
Unused, tagged items can be returned within 14 days of delivery. Final-sale and customized items are non-returnable. Start returns via [email protected].
- How long do refunds take?
Refunds are processed 3–5 days after we inspect returns, then take 7–10 days to reach your payment method.
- What if I get a defective item?
Notify us within 7 days of delivery with photos. We’ll send a replacement or full refund, covering return shipping.
- Are fabrics of business attire wrinkle-resistant?
Most business pieces use wrinkle-resistant fabrics (e.g., polyester blends). Check product descriptions for details.
- Can I exchange a size?
Yes, if the desired size is in stock. Email [email protected] to request an exchange—you cover return shipping.
- Do you offer bulk discounts?
Bulk orders (10+ items) qualify for discounts. Email us with item details for a quote.
- How do I contact support?
Email [email protected]—we respond within 2 business days (excluding Hong Kong holidays).